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Pata Negra House Group
Established in Hong Kong since 2006, Pata Negra House Group is a leading Gourmet retailer and food distributor.
Our brand portfolio includes our own original creations: Pata Negra House, Tapas Box, Le Gourmet and Summum, providing the best from the Spanish and French gastronomy, as well as exclusive brands from Europe and North America.
Our brand portfolio includes our own original creations: Pata Negra House, Tapas Box, Le Gourmet and Summum, providing the best from the Spanish and French gastronomy, as well as exclusive brands from Europe and North America.
Frequently Asked Questions
About orders
What types of products do you offer?
We offer seasonal fresh Spanish fruits and vegetables sourced directly from Madrid’s Central Market.
How do I place an order?
You can place an order through our E-shop. Simply select the products you want, add them to your cart, and follow the checkout process.
Can I subscribe to regular deliveries?
Yes! We offer monthly and yearly subscription options for our fruits and vegetables.
Can I combine Spanish Gourmet Club order with a iberico-ham.com eShop order?
Yes, after finalizing your Spanish Gourmet Club order, please contact our CS Team with your iberico-ham.com order information. We're happy to assist you.
What is your refund policy?
If you receive a damaged, spoiled, or incorrect item, please contact us within 48 hours for futher assistant.
About the products
Do you provide information about the products?
Yes, we include detailed product information and labeling with each order to ensure you know exactly what you’re receiving.
About Customer Service
What are your business hours?
Our business hours are Monday to Friday from 9:30 AM to 6:30 PM (Except Public Holiday).
How can I contact customer service?
You can reach us via email at SGC@pnh-group.com.hk or Whatsapp us at +852 9165 7808 during business hours.